Product feedback

We want the prices to be updated when we update them and Lago to do the prorata. Lago does not support it so we have to fall back to end of month updates. But what this means is that even at the end of month there is a buffer period where we can't really update the prices, we'll still announce it but it won't be visible since I have to wait for the end of the grace period. That's a lot of unhappy constraints on the pricing updates. When our competitors announce a price change on the 16th, usage is billed with past price from 1 to 15 and with new prices for the rest of the month.

As a user, I want to see the total amount and total number of units billed for each metric and each billing period. The total amount is available through GET /analytics/invoiced_usage but the response does not include the total number of units.

When reconciling invoices with incoming payments - you can update the payment status to pending, succeeded or failed. How can we log that an invoice has only been partially paid? Often our clients deduct withholding tax from our invoice payments for example and we would need to keep track of what amounts have been paid against amounts due.

As a user of Lago, I can't re-distribute the chargeback to end customers.

As a Lago user, I can't calculate the cost of a customer based on their usage or determine margins and revenue.

Native integration to import invoices generated by Lago into QuickBooks.

Ability to pause and resume subscriptions (sometimes after several billing periods) via the API and user interface as well. If a subscription is paused, the customer should not be billed. If the subscription is resumed over the course of a billing period, fees should be prorated.

We currently query the current usage endpoint to determine whether a customer should still be able to access some features based on their plan and allowance. It would be easier if Lago could alert us when a customer has used up their usage quota.

As a user of Lago, I can't distribute the revenue generated by invoices to partners and pay them either a flat fee or a percentage from what the customer pays me.