Product feedback

We currently query the current usage endpoint to determine whether a customer should still be able to access some features based on their plan and allowance. It would be easier if Lago could alert us when a customer has used up their usage quota.

Ability to pause and resume subscriptions (sometimes after several billing periods) via the API and user interface as well. If a subscription is paused, the customer should not be billed. If the subscription is resumed over the course of a billing period, fees should be prorated.

As a Lago user, I can't calculate the cost of a customer based on their usage or determine margins and revenue.

As a user of Lago, I can't re-distribute the chargeback to end customers.

We have a need for multiple credit buckets (wallets). In our offerings we collect $X / year from our customers of which a part is for the fixed fee and then the remaining is for the usage. So, there is fixed fee credits and then credits for usage . Every month we need to deduct say, $A from the fixed free credits bucket and say, $B from the credits for usage bucket. We cannot have the same bucket for both. Once the user runs out of credits for usage, they will start paying. In future we may have different wallets for different class of service as well (a simple example could be like paying a mobile operator for voice and data from different wallets). In the invoice we need to show what is deducted from each wallet every month. It would be ideal if the invoice could also include what the balance was at the start of the month and then at the end of the month! Let me know if this feasible and/or you have questions around this.

We want the prices to be updated when we update them and Lago to do the prorata. Lago does not support it so we have to fall back to end of month updates. But what this means is that even at the end of month there is a buffer period where we can't really update the prices, we'll still announce it but it won't be visible since I have to wait for the end of the grace period. That's a lot of unhappy constraints on the pricing updates. When our competitors announce a price change on the 16th, usage is billed with past price from 1 to 15 and with new prices for the rest of the month.

As a user, I want to see the total amount and total number of units billed for each metric and each billing period. The total amount is available through GET /analytics/invoiced_usage but the response does not include the total number of units.