Pause subscriptions
planned
A
Anthony C.
Ability to pause and resume subscriptions (sometimes after several billing periods) via the API and user interface as well.
If a subscription is paused, the customer should not be billed. If the subscription is resumed over the course of a billing period, fees should be prorated.
M
May
Can there be a fee attached to this pause? So the customer pays a fee to pause their subscription . Something similar to domain parking fee.
This is important for businesses where the product being sold is uniquely attached to the customer. For example, a domain name is very specific and can only be owned by one person. In our situation it is phone numbers. If you purchase a phone number, only you can have it.
These type of businesses still incur a small cost whether you use the product or not, we have to pass on that cost to the customer. For us it is like 10% of your standard subscription. So we would need to charge a pause fee that covers that cost.
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