Credit limited to usage-based charges
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Louise T.
Credit added to the customer wallet is automatically deducted from invoices. It applies to subscription fees and usage-based charges, but it would be useful if we could limit the use of credit to usage-based charges (i.e. billable metrics, same behaviour as coupons).
Michael Ponrajah
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Restrict prepaid credits to specific charges
You can now configure prepaid credits to apply only to designated charges within an invoice. This allows greater control over credit usage—for instance, preventing customers from using their prepaid credits to cover the entire invoice and instead limiting them to specific eligible items or charge types.
In addition, we’re currently working on adding more granularity to scope the wallet to specific billable metrics.
Learn more
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Gangeshwar Krishnamurthy
Agreed. Look forward to this feature! Is there a work around at the moment?
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Eric T
Ideally a wallet balance can be made to only be applied to charges manually in addition to being applied automatically.